Privacy Policy

At THE MONKEY MERCH (“we,” “our,” or “us”), we are committed to protecting your privacy and personal information. This Privacy Policy outlines how we collect, use, share, and safeguard your data when you visit our website [https://www.themonkeymerch.com], use our services, or interact with us in any other way.

By accessing or using our website, you agree to the terms of this Privacy Policy.

1. Information We Collect

a. Personal Information

We may collect the following personal data that can identify you:

Full name
Email address
Phone number
Billing and shipping address
Payment information (processed securely via third-party gateways)

b. Non-Personal Information

We may collect non-identifiable data such as:

Browser type and version
IP address
Device and location data
Pages visited on our website
Referring URLs
Time spent on pages

c. Cookies and Tracking Technologies

We use cookies and similar technologies to improve your browsing experience. Cookies are small data files stored on your device. You can disable cookies in your browser settings, but doing so may affect certain site features.

2. How We Use Your Information

We use your information to:

Process and fulfill orders
Provide customer support
Improve website functionality and performance
Send transactional and service-related communications
Respond to inquiries or feedback
Send promotional emails (only with your explicit consent)
Comply with legal obligations and prevent fraud

3. Sharing Your Information

We do not sell or rent your personal information. However, we may share your data with:

Service Providers: Payment processors, courier partners, analytics providers, and other vendors who help us run our business.
Legal Authorities: When required by law or legal proceedings.
Business Transfers: In the case of a merger, acquisition, or sale of assets, your data may be transferred.

4. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, or misuse. While we strive for the highest level of security, no online platform can guarantee 100% protection.

5. Your Rights Under Indian Law

As per Indian privacy regulations and the Digital Personal Data Protection Act, 2023, you have the right to:

Access the personal data we hold about you
Correct inaccurate or outdated information
Delete your data (subject to legal or contractual obligations)
Withdraw consent for data processing (especially for marketing)
Object to processing under certain circumstances

To exercise these rights, email us at support@themonkeymerch.com or call us at +91-8433863792.

6. Retention of Data

We retain your personal information only as long as needed to fulfill the purposes outlined in this policy or as required by applicable laws. Once no longer needed, we securely delete or anonymize your data.

7. Marketing and Communication Preferences

If you opt-in to receive promotional content, we may send you marketing emails. You can unsubscribe at any time using the link in our emails or by contacting us.

8. Children's Privacy

Our services are not intended for children under the age of 18. We do not knowingly collect personal information from minors. If we learn that we’ve collected data from a child, we will delete it promptly.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their content or privacy practices. We encourage you to read their privacy policies before sharing any data.

10. Changes to This Policy

We may update this Privacy Policy periodically. The revised version will be posted on this page with the updated effective date. Please review it regularly to stay informed of changes.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our data handling practices, please reach out to us:

Email: support@themonkeymerch.com
Phone: +91- 8433863792
Address: 01, Matoshree Flat, Ground floor, Left side,
Sector 19-B , Kopar khairane,
Maharashtra - 400710

Legal Compliance

This Privacy Policy complies with:

The Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011
The Digital Personal Data Protection Act, 2023